Case Study

Brand Growth & Client Acquisition for fulfilmentcrowd

This case study focuses solely on the Google Ads performance.

fulfilment warehouse

Who?

fulfilmentcrowd, a UK-based provider of technology and data-driven solutions for high-growth omnichannel brands, aimed to expand its customer base and increase sales.

OBJECTIVES

Goals

Their specific objectives included:

  • Increasing brand awareness within the UK market.
  • Acquiring new customers through targeted online advertising.
  • Reducing the cost per acquisition (CPA) while maximizing return on ad spend (ROAS).
  • Enhancing the visibility of their order fulfilment technology and services.

IMPLEMENTATION

Activity

We implemented a comprehensive Google Ads strategy, focusing on Search and Display Ads to achieve fulfilmentcrowd’s objectives.
Key activities included:

  • Keyword Research and Optimisation: Identified high-intent keywords relevant to Fulfilment Crowd’s services, optimising for terms such as “order fulfilment technology” and “eCommerce fulfilment solutions”.
  • Ad Copy and Design: Created compelling ad copy and visually engaging display ads that highlighted the unique value propositions of Fulfilment Crowd, such as cost reduction and environmental impact.
  • Audience Targeting: Utilized Google’s advanced targeting options to reach potential high-growth omnichannel brands and decision-makers within the UK.
  • A/B Testing: Conducted A/B tests on ad creatives and landing pages to identify the highest-performing combinations.
  • Bid Management: Employed automated bidding strategies to maximize ROAS while carefully managing the CPA.

SUCCESS

Results

The strategic Google Ads campaign led to significant growth and success for Fulfilment Crowd, with notable achievements including:

  • Revenue Increase: Our campaigns generated a 60% increase in revenue, surpassing initial expectations.
  • New Customer Acquisition: Fulfilment Crowd saw a 50% rise in new customer sign-ups, reflecting the effectiveness of the targeted ads.
  • Reduced CPA: Through optimised bidding and targeted ads, we managed to reduce the CPA by 20%, making the campaign highly cost-efficient.
  • Enhanced Brand Awareness: Display Ads contributed to a 40% increase in brand searches and direct traffic to the Fulfilment Crowd website.
  • Improved ROAS: The return on ad spend improved by 55%, demonstrating the strong alignment between ad investments and sales growth.
Revenue
+ 0 %
Cost Per Acquisition
- 0 %
Leads
+ 0 %
Brand Searches
+ 0 %

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Helen Mills,
James' Places
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Working with HOC has been a game-changer for James' Places. Since the start of our working relationship, our online bookings and submissions have skyrocketed. Their Google and Meta planning and execution has been outstanding.
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fulfilmentcrowd
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Christian, Jake, and the team's knowledge of paid advertising is second to none. They’ve consistently come through with thoughtful strategies and have delivered great results for fulfilmentcrowd.
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christian team

We’re a seasoned team of paid advertising consultants with extensive experience in both B2C and B2B, managing large budgets and ambitious growth objectives. We combine data-driven strategy with creative execution to deliver tangible, measurable results. No fluff—just smart, scalable advertising that drives revenue. 

JAKE TEAM
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